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ENVIRONMENT AND MARKET

PRIVACY AND ACCOUNTABILITY

In the digital world, it is important for economic, professional and social exchanges to be based on trust. This is a subjective factor, influenced both by the user’s own experience and the guarantees in place in the digital environment.

Two aspects must be reinforced in order to achieve this trust between the different players performing transactions on the Internet: security and privacy.

DEI TRUST ENVIRONMENT

This measure reflects the level of trust of the citizens in the digital framework according to digital protection and education measures provided by the environment to its users.

The ‘Digital Evolution Index’ (DEI) shows that Spain ranks 17th out of 25, on a par with France. In this regard, Estonia is the best valued country, along with the Netherlands and Sweden.

DEI TRUST EXPERIENCE

On the other hand, it is advisable to focus on the overall valuation made by users of their online experience.

The ‘Digital Evolution Index’ (DEI) report also places Spain in an average position of EU leaders and ahead of Germany, France and Italy, namely 10th out of 25.

PEOPLE PROVIDING ONLINE PERSONAL INFORMATION

This shows information about the percentage of users who have provided personal information online.

In Spain this is 73% of the population and, according to the OECD, it occupies the 13th place of the 24 countries in the sample. In Luxembourg or the UK, almost 100% of citizens provide personal details over the Internet.

PEOPLE WHO HAVE SUFFERED PRIVACY VIOLATION

This shows, conversely, the number of people whose privacy has been breached on the Internet. Consequently, the higher positions are occupied by the countries that best protect their citizens.

Spain ranks 27th out of 30 countries analysed by the OECD, and Chile, Luxembourg and Italy have the best security systems.

*Reverse indicator: a maximum normalised value – 100 – has been allocated to the lowest value of the indicator -0-.

COMPANIES WITH A FORMAL POLICY TO MANAGE PRIVACY RISKS

This indicator calculates the percentage of companies with formal policies in place for managing privacy risks.

In Spain, up to 67.8% of the companies have these types of measures in place, while in Ireland this percentage is 100%. According to Eurostat this places Spain in 8th position out of the 23 countries analysed. Once again, the larger the company, the greater the availability of these policies.

SECURITY

Security, along with privacy, is a key element in the generation of trust. The degree of interconnection in the digital era implies greater opportunities, but also more vulnerability.

The cyberattack of a company can affect its reputation and have an economic impact; the same can happen with individuals. Spain, however, occupies a good position in this category compared to other countries.

GLOBAL SECURITY INDEX

In its ‘Global Cybersecurity Index’ report, the International Telecommunication Union (ITU) studies the degree of cybersecurity in different countries.

Spain ranks 14th out of 37 countries, ahead of digital leaders like Germany and Italy and on a par with Nordic countries.

SAFE SERVERS

In addition, in terms of security measures, the percentage of safe servers per country is also calculated.

According to Netcraft and the OECD, Spain ranks 8th out of 34 countries. The leading countries with the highest number of safe servers are South Korea and the UK.

COMPANIES WITH A FORMAL ITC SECURITY POLICY

Finally, the percentage of companies with a formal ITC security policy in place has been taken into consideration.

Spain ranks 8th out of 23, according to Eurostat. In this ranking, Spanish companies have better formal policies than those in Germany and France. Ireland and Sweden are the leaders in this regard.

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